Frequently Asked Questions

Everything you need to know about shopping sustainable vintage fashion.

How do you ensure the quality of pre-loved items?

Every garment undergoes a rigorous multi-point inspection process. We check for structural integrity, stains, and odors, and provide a detailed condition rating in each product description to ensure complete transparency.

What are your shipping times and costs?

We offer flat-rate shipping worldwide. Orders are typically processed within 2 business days, with domestic delivery taking 3-5 days and international shipping taking 7-14 days depending on your location.

Can I return an item if it doesn't fit?

Yes, we accept returns within 14 days of delivery. Since vintage sizing can vary, we highly recommend checking the specific measurements provided in each listing before making a purchase.

Are all items professionally cleaned before shipping?

Yes, all Shop Thrift World items are professionally laundered or steam-cleaned using eco-friendly detergents to ensure they arrive fresh and ready to wear.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How often do you drop new arrivals?

We add fresh curated pieces to our collection every Tuesday and Friday at 10:00 AM EST. Follow our newsletter to get early access to our most exclusive vintage finds.